Frequently Asked Questions
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Questions Every Buyer Should Ask Prior To Purchasing a Pool
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A: Yes, we are licensed and bonded in the States of Florida (Lic #CPC 056661) and Mississippi (Lic # 17174-SC).
A: We are members of the Florida Spa and Pool Association (FSPA); members of The Association of Pool & Spa Professionals (APSP) and have a seat on the Board of Directors with both the United Pool and Spa Association (UPSA) and the National Plasterers’ Council. We have won Best of the Emerald Coast and Best of Bay awards every year since the addition of that category in 2006.
A: Yes they do. We keep all of our customer surveys (good and bad) on record in our office for potential customers’ review.
A: We complete all pool building work with our in house crews. No subcontractors; however, you might see Red Bay Construction Services on your site, as they are a wholly owned subsidiary of Cox Pools.
A: You will continue to work with your sales representative throughout the entire pool construction process. He or she will provide their telephone number along with other Cox Pool department managers’ numbers.