Frequently Asked Questions
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Questions Every Buyer Should Ask Prior To Purchasing a Pool
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A: Cox Pools has been in business since 1958 and the majority of our staff has been with us for over 30 years.
A: Yes, we are licensed and bonded in the States of Florida (Lic #CPC 056661) and Mississippi (Lic # 17174-SC).
A: We are members of the Florida Spa and Pool Association (FSPA); members of The Association of Pool & Spa Professionals (APSP) and have a seat on the Board of Directors with both the United Pool and Spa Association (UPSA) and the National Plasterers’ Council. We have won Best of the Emerald Coast and Best of Bay awards every year since the addition of that category in 2006.
A: We have a $1,000,000 liability damage insurance policy covering us while we are working on your pool and in your yard.
A: Yes they do. We keep all of our customer surveys (good and bad) on record in our office for potential customers’ review.
A: Our quality, service and warranties after the sale are unmatched.
A: We complete all pool building work with our in house crews. No subcontractors; however, you might see Red Bay Construction Services on your site, as they are a wholly owned subsidiary of Cox Pools.
A: Cox Pools is responsible for any of our actions, but please understand that your yard will be and look like a construction site.
A: Approximately six to eight weeks for gunite pools and three weeks for solid-surface pools; however, these time frames are dependent upon weather.
A: Yes, you will have a dedicated superintendent that will monitor progress throughout the entire construction phase of your pool.
A: Yes. Our service department direct line is 850-235-0095.
A: You will continue to work with your sales representative throughout the entire pool construction process. He or she will provide their telephone number along with other Cox Pool department managers’ numbers.
Are You Ready To
start building your pool
Our entire team at Cox Pools is ready and will be dedicated to help you. So let’s get started. Give us a call at 850.235.7957 or fill out our simple contact form to get in touch. We offer FREE no-obligation quotes. Looking forward to speaking with you and start building.