Privacy Policy

Cox Pools ("Cox Pools," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect when you visit our website or contact us about a pool project, how we use that information, and the choices you have. By using our website or submitting information to us, you agree to the practices described here.

Information We Collect

Information You Provide to Us

When you fill out a contact or quote request form, call us, or otherwise reach out, we may collect:

• Your name
• Phone number and email address
• Mailing or project address
• Details about your project, such as the type of pool or service you're interested in and any notes you provide

Information Collected Automatically

Like most websites, we automatically collect certain information when you visit, including your IP address, browser type and version, device information, the pages you view, the site that referred you, and the date and time of your visit. We collect this information through server logs and similar technologies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors use our site. This may include analytics tools that help us see which pages are most useful and where visitors are coming from.

Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of our website may not function as intended.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for pool construction, renovation, or service
• Communicate with you about your project
• Operate, maintain, and improve our website
• Understand how our website is used, so we can make it more useful
• Comply with legal obligations and protect our legal rights

How We Share Your Information

We do not sell your personal information. We may share information with service providers who perform work on our behalf, under obligations to keep it confidential and use it only for the purposes we specify. These providers may include:

• Website hosting and infrastructure providers
• Form and lead-management tools used to process the inquiries you submit
• Email and communication platforms we use to respond to you
• Website analytics providers
• Online review and reputation platforms
• Advertising partners, if and when we run online advertising campaigns

We may also disclose information if required by law, to comply with legal process, or to protect the rights, property, or safety of Cox Pools, our customers, or others.

Data Security

We use reasonable administrative and technical safeguards to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to respond to your inquiry, provide our services, and comply with our legal and business obligations, after which it is deleted or de-identified.

Your Privacy Choices and Rights

Depending on where you live, you may have rights regarding your personal information, which can include the right to know what information we have about you, request that it be corrected or deleted, and opt out of certain uses. To exercise any of these rights, contact us using the information below.

Most web browsers also let you send a "Do Not Track" signal; because there is no common standard for how sites should respond to this signal yet, our website does not currently respond to it differently.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to Other Websites

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their privacy policies directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at: